Returns & Exchanges
Silver Sky By Janet gladly accepts returns, exchanges, refunds, and cancellations, if you:
- Contact within: 14 days of delivery
- Ship items back within: 30 days of delivery
- Request a cancellation within: 12 hours of purchase
- Request a refund on: any item that isn’t custom made/made-to-order.
Because of the nature of these items, unless they arrive damaged or defective, Silver Sky By Janet can't accept returns for:
- Custom or personalized orders
- Items on sale
Conditions of return
- Buyers are responsible for return shipping costs.
- If the item is not returned in its original condition, the buyer is responsible for any loss in value.